ram98 Terms and Conditions
This page sets out the official terms of service, account registration rules, financial obligations, and gameplay rules that apply when using the ram98 platform.
These Terms and Conditions ("Agreement") form a legally binding agreement between the user ("User", "Player", "You") and the platform operator ("ram98", "We") covering the ram98 platform and all of its services ("Services"). By accessing this website, registering an account, and using the Services, you agree to comply with all of these Terms and Conditions. If you do not agree, please stop using the Services.
Table of Contents
1Account Registration and Eligibility
1.1 Age Restriction
ram98 services are for adults aged 21+ only. Players under 21 are not allowed to open an account or deposit and play. We may request age verification at any time, and if it cannot be confirmed, the account may be suspended or closed.
1.2 One Account Per Person
Each player may open only one account. Creating duplicate accounts using the same name, family member, IP address, or payment method is strictly prohibited. If detected, the duplicate account and any linked accounts will be closed without notice, and any bonuses or winnings not resulting from genuine play will be forfeited.
1.3 Accurate Personal Information
When registering, you must provide your correct full name, date of birth, and contact details. The player is solely responsible for any issues arising from inaccurate or falsified information. As part of our KYC (Know Your Customer) process, we may request proof of ownership, a copy of your national ID, or a payment bank card.
2Account Management and Security
2.1 Login Credentials
Your account username and password must be kept confidential and must not be shared with any third party. You are directly responsible for all activity carried out through your account. If you suspect unauthorized access to your account, you must notify us immediately via our Live Chat service.
2.2 Account Transfer
Selling, renting, or transferring your account to any other person is strictly prohibited. If detected, we reserve the right to close the account and forfeit all remaining funds.
2.3 Linked Accounts
Accounts accessed by members of the same household or from the same IP address may be reviewed for links. If a connection is found, bonuses and promotional rewards associated with those accounts may be restricted.
2.4 Contact Details Update
If a player changes their phone number, email address, or payment method, they must notify us through Live Chat, and verification may be required.
3Deposits and Withdrawals
3.1 Deposit Methods
We accept the following payment methods: KBZPay, Wave Money, AYA Pay, and bank transfer. Deposits must be made through these methods only. Third-party payments are not accepted.
3.2 Minimum Deposit
The minimum deposit amount for any payment method is 3,000 Ks. Deposits below this amount cannot be processed.
3.3 Withdrawals
The minimum withdrawal amount is 30,000 Ks, and funds will be sent back only to the same payment method used for the deposit. Withdrawals are processed within 15 minutes to 2 hours of the request. Delays may occur due to KYC checks, network issues, or bank-related delays.
3.4 Payment Verification
We may place any payment on hold during a review period. If money laundering, fraud, or irregular transactions are detected, we reserve the right to close the account and freeze the funds.
3.5 Own Funds Only
Players must use only their own bank account or a payment method registered in their own name. Using a third party's bank card or e-wallet is prohibited.
4Bonuses and Promotions
4.1 Welcome Bonus
The ram98 welcome bonus is 120% of your first deposit, up to a maximum of 500,000 Ks. For example — if you deposit 20,000 Ks, you receive a 24,000 Ks bonus, giving you a balance of 44,000 Ks. The bonus amount of 24,000 Ks must be wagered 25 times — a total of 600,000 Ks in play — before the bonus and any related winnings can be withdrawn.
4.2 Wagering Requirement
To withdraw the bonus, you must meet a wagering requirement of the bonus amount × 25. If you request a withdrawal before the wagering requirement is met, the bonus and any winnings from it will be forfeited, and only your original deposit will be returned.
4.3 Bonus Restrictions
- The welcome bonus can only be claimed once per player.
- Bonus funds cannot be withdrawn directly and can only be converted through wagering.
- If the bonus is not used within the time limit, it will expire automatically.
- For the exact terms of VIP promotions, please contact us via Live Chat.
4.4 Referral Program
Refer a friend and when they make their first deposit, you will receive 5% of that deposit as a bonus, up to a maximum of 20,000 Ks. You will also earn 0.2% of your referred friends' valid bets as a weekly commission.
5Game Rules
5.1 Fair Play
All games on our platform use Random Number Generator (RNG) technology to ensure fair results for every player. Players can enjoy a variety of games including Live Casino, football betting, cockfighting, Baccarat, and slots.
5.2 Finality of Decisions
The result recorded by the platform for any game is final and cannot be changed. If a game is interrupted due to a server issue, disconnection, or software error, the outcome will be determined based on the state of the game at the time of the interruption.
5.3 VIP Players
The ram98 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. As you move up the tiers with higher play volume, you earn weekly cashback rates — Bronze: up to 0.2%, Silver: up to 0.5%, Gold: up to 0.7%, Platinum: up to 1.0%, Diamond: up to 1.2%. VIP tier benefits and progression terms may change, and advance notice will be given.
5.4 Invalid Play
We reserve the right to void the results of any game caused by a software error, game error, or incorrect data. If voided, the player's wagered amount will be refunded, but any winnings derived from the error will not be paid out.
6Prohibited Activities
If any of the following activities are carried out, we reserve the right to suspend the account and forfeit funds without prior notice—
- Using multiple accounts together to abuse bonuses (Bonus Abuse)
- Reverse-engineering the software or using scripts for auto-play
- Payments related to money laundering
- Fraudulent chargebacks
- Intentionally exploiting software errors without authorisation
- Colluding with other players to undermine fair play
- Using automation tools (bots) to play
- Stealing other players' personal information or phishing
If we find that any of our rules or policies have been violated, we reserve the right to take legal action alongside any financial decisions.
7Personal Data and Security
7.1 Data Protection
Personal information we collect is protected with SSL encryption and will not be shared with any third party outside of KYC verification. For full details on how we handle personal data, please read our Privacy Policy.
7.2 Third-Party Service Providers
We work with trusted third-party service providers for payment processing and data verification. These providers are required to handle data in line with our privacy policy.
7.3 Cookie Usage
This website uses cookies to improve your experience. You can block cookies from your browser settings, but doing so may cause some features on the site to not work properly.
8Limitation of Liability
8.1 Gaming Losses
Gambling is an activity that involves the risk of losing money. We are not responsible for any losses resulting from gameplay. Players agree that they participate entirely of their own free will.
8.2 Technical Failures
Services may be temporarily interrupted due to server downtime, internet connection issues, or software updates. We are not liable for any losses or costs incurred during such periods.
8.3 Maximum Compensation We Can Offer
For any claim arising for any reason, our maximum liability shall not exceed the amount deposited by the player during the period related to the incident.
9Account Suspension and Termination
9.1 Voluntary Closure by Player
Players may request account closure at any time through Live Chat. Before closing the account, any remaining balance will be reviewed and refunded, and any bonus winnings that have not met the wagering requirement will be forfeited.
9.2 Suspension by Us
If a player violates these terms and conditions, engages in fraudulent activity, or fails to comply with third-party requirements, we reserve the right to suspend the account without prior notice and forfeit any remaining balance and bonuses.
9.3 Self-Exclusion for Responsible Gaming
If you experience gambling-related problems, you may request a Self-Exclusion through Live Chat in accordance with our Responsible Gaming policy. Please note that if any second account is opened during the exclusion period, both accounts will be closed.
10Amendments and Notifications
10.1 Changes to Terms
ram98 may amend these terms and conditions at any time, and changes will take effect as soon as they are published on this page. Continued use of the platform after any changes constitutes acceptance of the updated terms.
10.2 Service Termination
We may suspend any service with or without prior notice. Upon termination, any incomplete bonus requirements will be forfeited, and cases involving players who have withdrawn bonuses incorrectly will be reviewed.
10.3 Contact
For any service-related inquiries, you can reach us via our 24/7 Live Chat or at [email protected].